FAQ
HOLIDAY RETURNS
We are accepting holiday returns through January 31st, 2024. We want all your gifts to be a hit, so if it's not quite right, we will find the perfect substitute!
When will it ship?
We aim to ship the same or next day. typically via USPS or UPS. If you need it faster, we have expedited shipping available at checkout!
If the item indicates online only, expect about a week for processing. Customized items have a longer lead-time, we will be in touch with an expected date.
Do you accept returns?
The most important thing to us, is that you love your Grove goodies. If you aren't happy, the size isn't quite right, it doesn't match your shoes, or for whatever reason, we want to help! Reach out by phone 407/740-0022, email customerservice@thegrovewp.com or chat box on the site, and we will walk you through the return process.Ā
You can also self-manage your returns through your account.
